Shipping policy
Shipping Policy
Effective Date: July 17, 2026
At Jayfex, we are committed to providing a smooth and reliable delivery experience. Please read our Shipping Policy carefully before placing an order.
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Shipping Destinations
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
At this time, we do not ship to other countries.
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Shipping Cost
We are pleased to offer FREE Standard Shipping on all orders shipped to the United States, Canada, and the United Kingdom.
There are no additional shipping charges at checkout unless otherwise stated.
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Order Processing
Orders are typically processed within 3–4 business days.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed, you will receive a shipping confirmation email containing your tracking information (when available).
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Estimated Delivery Times
Estimated delivery after dispatch:
Country| Estimated Delivery
United States| 3–4 Business Days
Canada| 3–4 Business Days
United Kingdom| 3–4 Business Days
Please note that these are estimated delivery times and are not guaranteed.
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Tracking Your Order
Once your order has shipped, we will send you a confirmation email with tracking information (where available).
You can use the tracking number to monitor your shipment until delivery.
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Shipping Delays
Although we work hard to deliver your order as quickly as possible, delays may occasionally occur due to factors outside our control, including:
- Severe weather
- Customs inspections
- Carrier delays
- High shipping volumes
- Public holidays
- Incorrect shipping information provided by the customer
Jayfex is not responsible for delays caused by these circumstances.
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Incorrect Shipping Address
Please ensure your shipping information is accurate before completing your purchase.
Jayfex is not responsible for orders delayed or delivered to an incorrect address due to inaccurate information provided by the customer.
If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it is processed.
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Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.
Include:
- Your order number
- A description of the issue
- Photos of any damage (if applicable)
We will investigate the issue and work with the shipping carrier to help resolve it.
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Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or other government fees imposed by the destination country.
These charges, where applicable, are the responsibility of the customer unless otherwise stated by Jayfex.
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Delivery Confirmation
Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.
If you believe your package has been delivered incorrectly, please contact us promptly so we can assist in investigating the matter.
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Questions?
If you have any questions about shipping, please contact us:
Jayfex
Website: jayfex.shop
Email: jayfex21@gmail.com